Showing posts with label Retention. Show all posts
Showing posts with label Retention. Show all posts

Jul 26, 2023

How a Digital Marketing Team Player- Who Can thrive Help Your Company Grow


The days of traditional marketing are over! We are now in the age of digital social media where everything is connected online. 

Gone are the days of traditional marketing! We now live in a digital age where social media connects us online.

Every Person Business Company is heading to secure an online presence to reach out to the intended customers' Friends and Family WWW... globally. This is now became a main steam media to promote and brand, Sales, and Marketing goods and services easily inexpensive way...

Introduction:


In this age of communication and connection, everyone is moving towards online communication and networking. It is important to have skills in building networks, pitching ideas, and negotiating effectively.


This is the best time to learn how to confidently show your edge and strengths to convince that communicate well. Our ultimate goal is to Generate Leads and Create value…Sales to generate revenue is the ultimate goal of performance and Team-Playing! 

An organization’s online presence by developing a strategy. producing good content, analyzing usage data, facilitating customer service, and managing projects and campaigns. …

Marketing is the process of getting your business noticed by the people who need or want your products or services. Many small businesses come up with a fabulous business idea but then fail to market it successfully.

You need to get out there and spread the word about your products or services to the right people to build your customer base. Advertising and selling are part of the process but there is much more involved.

The power of social media marketing can help companies to create brand awareness and also to enhance the consumer's engagement with a brand. Nowadays people seem to enjoy being part of an online brand community. Building a strong social media presence is an efficient way to generate high visibility for the brand.




Are you seeking a skilled digital marketing expert who can help expand your company's growth?

If so, look no further than me! I'm a highly skilled and experienced social media and business development professional with a proven track record of success.

Digital Marketing is a team-playing job amalgamation of SEO Social Media Email Content Creation Writing Editing Sales Marketing Business Development Communication Interpersonal Leadership Educational Professional Technical Hard Soft skills that I won    

Professional Personas: 
  1. To have a career I can be proud of, and build habits that set me up for success over the long term. To do this I need help to land and then excel in my best job, all while living a life of balance and fun. I am a remote professional available for Full-time ongoing placement; any time zone as per the situation demands working from home or relocating. Having Virtual working and communication experiences with a sound home space, all tools, and working materials in place to render uninterrupted services
  2. Hungry individuals with big goals, optimists, and team players who are humble yet confident. Experience is good but a willingness to learn more to co-opt with the ever-changing dynamic tech and business world. 
  3. A communicator and looking for an opportunity, NOT a job, we may just be the perfect fit
  4. I am a driven, high-energy, ambitious, and resilient professional who is dedicated to changing lives over the next few years, by working in a challenging but highly rewarding job.

I deeply understand social media etiquette and best practices, and I'm an excellent communicator with strong interpersonal skills. I'm also a natural-born salesperson with a knack for closing deals.

I have a proven track record of developing and implementing successful social media campaigns that drive site traffic, increase conversion rates, and generate leads. I'm also an expert at building strong relationships with clients and fostering loyalty and retention.

In addition to my social media expertise, I also have a strong understanding of digital marketing, including search engine optimization (SEO) and paid advertising. I'm able to use these skills to create a comprehensive digital marketing strategy that will help your company reach its target audience and achieve its goals.

I'm a fun-loving and outgoing person who loves to help others. I'm also passionate about digital marketing and I'm always looking for new ways to learn and grow.

Reasons why I am well-suited for your company:

I'm a highly motivated and results-oriented individual with a proven track record of success in digital marketing. I'm passionate about helping businesses grow and I'm always looking for new ways to reach and engage with customers.

I'm a natural salesperson with a knack for closing deals. I'm also a team player with a positive attitude and I'm always willing to learn and grow.

Conclusion:

I'm a digital marketing Rockstar who is looking for a challenging and rewarding opportunity. I'm confident that I can help your company grow and achieve its goals.

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Call to action:

If you're interested in learning more about my skills and experience, please contact me at [email protected] or [phone number]. I'm eager to discuss how I can help your company grow.



Md. Leakat Ali, Email- lekubd@gmail.com +WhatsApp- 880-1975571800 +Skype- lekubd

Social Media:

https://www.linkedin.com/in/lekubd @babaohome https://www.facebook.com/lekubd  

For more information online Ask Google- "md. leakat ali" 

"md. leakat ali leku" 'lekubd" 


Jul 12, 2023

How to Use Customer Service to Build Loyalty and Retention for SME Biz

Introduction:

I've always been a firm believer that customer service is the key to any successful business. 

When you treat your customers with respect and go the extra mile to help them, they're more likely to become loyal customers who will keep coming back for more.



As a small business owner, I know that customer service is especially important for SMEs. We don't have the same resources as larger businesses, so we need to make sure that we're providing our customers with the best possible service.

In this blog post, I'm going to share some of the ways that I've used customer service to build loyalty and retention for my business.

Focal points: 

1. Put the customer first.

This may seem like a no-brainer, but it's important to remember that the customer is always the priority. When you're dealing with a customer, put their needs first and do everything you can to help them.

This means being responsive to their inquiries, resolving their issues quickly and efficiently, and going the extra mile to make sure they're satisfied.

2. Be personal.

One of the best ways to build customer loyalty is to make them feel like they're more than just a number. Take the time to get to know your customers and learn about their needs.

This will help you to build a personal connection with them and make them feel valued.

3. Be consistent.

Customers expect a consistent level of service every time they interact with your business. This means that you need to make sure that your customer service policies and procedures are clear and that all of your employees are trained to provide the same level of service.

4. Be social.

Social media is a great way to connect with your customers and build relationships. Use social media to share updates about your business, answer customer questions, and provide customer support.

5. Be proactive.

Don't wait for customers to come to you with problems. Be proactive and reach out to them to see if they need anything. This shows that you're interested in their business and that you're willing to go the extra mile to help them.

6. Be grateful.

Don't forget to thank your customers for their business. A simple "thank you" can go a long way in building customer loyalty.

Conclusion:

Customer service is an essential part of any successful business. By following the tips in this blog post, you can use customer service to build loyalty and retention for your SME business.

Web Story:

I've been running my small GMB online consultancy from home for over five years now, and I've learned a lot about the importance of customer service. I've seen firsthand how good customer service can lead to loyal customers who keep coming back for more.

One of the things that I've done to build customer loyalty is to create a "Customers First" policy. This policy states that our customers are our top priority and that we're always willing to go the extra mile to help them.

We've also made it a point to be personal with our customers. We take the time to get to know them and learn about their needs. This helps us to build a personal connection with them and make them feel valued.

We've also been proactive in reaching out to our customers. We regularly send out emails and newsletters to keep them up-to-date on our latest products and services. We also use social media to connect with our customers and answer their questions.

Finally, we always make sure to thank our customers for their business. We send out thank-you notes after every purchase and offer loyalty rewards programs to show our appreciation.

I believe that our "Customers First" policy has been a big factor in our success. We've built a loyal customer base who keeps coming back for more. And I'm confident that our customer service will continue to be a key driver of our growth in the years to come.

80/20 rules of sales


So, if you can retain customers or make them HAPPY more than one-timers, the chances of revenue earned are more. For example, 20 percent of repeat customers are responsible for 80 percent of revenues.

TOTAL CUSTOMER FOCUS is the matter.

 

CUSTOMER IS ROYAL

 

TREAT THE CUSTOMER LIKE ROYALTY, AND ROYAL WAY…

1.   Be Courteous to Customers. A study by NewVoice, reveals that 53% of customers who don't feel valued switch brands. 

2. Do Something Nice For Customers Every Time. Appreciate your customers for doing business with you. 

3.   Create a Lasting Impression. 

4.   Offer Customers Value For Money. …

5.   Respect Customers' Time.

6.   CUSTOMER ALWAYS RIGHT

Questions for Sharing:

·    What are some of the ways that you've used customer service to build loyalty and retention for your business?

·    What are some of the challenges that you've faced in providing excellent customer service?

·    What advice would you give to other small business owners who are looking to improve their customer service?

Brand Mention:

I'm the owner of (Baba Home), a small business that provides (a Marketing Consultant in Chattogram). We've been in business for over five years, and we're committed to providing excellent customer service.